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    Privacy Policy

    Privacy Policy

    Information We Collect

    When you visit our website or place an order, we may collect the following personal information:

    • Full name
    • Phone number
    • Email address
    • Shipping & billing address
    • Payment information (processed securely via third-party gateways)
    • Browser type, IP address, and device information

    We may also collect non-personal data such as browsing behaviour, pages visited, and time spent on the website to improve your shopping experience.

    Use of Information

    Your personal information is used for the following purposes:

    • Processing and fulfilling your orders
    • Delivering products to your specified address
    • Providing customer support and resolving queries
    • Improving our website, products, and user experience
    • Sending order updates, shipping notifications, and receipts
    • Sending promotional offers and updates (you may opt out at any time)

    We will never use your personal information for purposes other than those described in this policy without your explicit consent.

    Data Protection

    We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. All payment transactions are handled through PCI-DSS compliant gateways — we do not store your card details on our servers.

    While we take every reasonable step to protect your data, no digital platform can guarantee complete security. We encourage you to use strong passwords and keep your account credentials confidential.

    Third-Party Sharing

    We do not sell or rent your personal information. Your data may be shared only with trusted third parties necessary for our operations:

    • Payment gateways for processing transactions
    • Shipping and courier partners for order delivery
    • Analytics tools to understand website usage patterns
    • Legal authorities when required by law or regulation

    All third-party partners are bound by confidentiality agreements and are permitted to use your data only for the specific services they provide to Barrow Ford.

    Cookies & Tracking

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

    Your Rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate or incomplete data
    • Request deletion of your personal data, subject to legal obligations
    • Opt out of promotional communications at any time

    To exercise any of these rights, please contact us at shop@barrowfordshirts.com with your request and account details.

    Data Retention

    We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, it will be securely deleted or anonymised.

    Changes to This Policy

    Barrow Ford reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically. Continued use of the website after any modifications constitutes your acceptance of the updated policy.

    Contact Us

    If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us:

    Email: shop@barrowfordshirts.com

    Phone: +91 9703344900

    Customer support is available Monday–Friday, 10:00 AM to 6:00 PM IST.

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    Size Guide

    Measurements are in centimeters with inch equivalents in parentheses.

    Size Chest (cm) Shoulders (cm) Length (cm) Sleeve (cm)
    S 88 (34.6") 42 (16.5") 64 (25.2") 19 (7.5")
    M 94 (37.0") 44 (17.3") 67 (26.4") 20 (7.9")
    L 100 (39.4") 46 (18.1") 70 (27.6") 21 (8.3")
    XL 106 (41.7") 48 (18.9") 73 (28.7") 22 (8.7")
    2XL 112 (44.1") 50 (19.7") 76 (29.9") 23 (9.1")
    How to Measure

    Chest: Measure around the fullest part of your chest, keeping the tape level.

    Shoulders: Measure straight across from one shoulder seam to the other.

    Length: Measure from the highest shoulder point down to the hem.

    Sleeve: Measure from shoulder seam to sleeve opening.

    Tip: allow 1-3 cm (0.4-1.2") tolerance due to manual measurement.

    Delivery & Return

    Delivery

    Orders are processed within 1-3 business days (excluding weekends and holidays).

    Shipping time and cost are shown at checkout based on your location and selected method.

    You will receive a confirmation email with tracking details after dispatch.

    Returns & Refunds

    You can request a return within 4 days from the delivery date.

    Items must be unused, in original condition, and include all original tags and packaging.

    Once your return is approved and received, refunds are issued to the original payment method.

    Thanks for contacting us. We'll get back to you as soon as possible.

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